I build the operational foundations that enable ELECTE grow sustainably. I translate strategic vision into structured execution, with clarity, accountability, and measurable impact.
With over 4 years of experience in the tech and SaaS industry, I have developed deep expertise in operations management, customer success, and product management. My career began in sales and technical support, quickly evolving into strategic leadership roles.
Before joining ELECTE, I led customer success and product management operations at iPNOTE, an intellectual property management platform, where I built scalable processes and managed cross-functional teams for nearly three and a half years.
Today, as Head of Operations at ELECTE, my goal is to create systems that enable innovation to scale — ensuring that every team operates with maximum efficiency in a rapidly evolving AI and SaaS environment.
Operational excellence isn't just about efficiency—it's about creating systems that enable innovation to scale. In a rapidly evolving AI environment like ELECTE, every process must be built to adapt, every team must operate with clarity, and every decision must have a measurable impact.
Building solid operational foundations that support ELECTE sustainable growth in a rapidly expanding AI market.
Over 2 years leading customer success at iPNOTE, building scalable processes and lasting customer relationships.
Experience in product management and project management, with a focus on translating market needs into executable roadmaps.
International background with education at the University of Oulu (Finland) and operational experience in Europe and the United States.
Follow the evolution of ELECTE and access weekly insights on AI and business strategy.