The Billing section lets you view your payment history, access invoices, and download billing documents for your ELECTE subscription.
You can use your invoices and payment records for accounting, expense tracking, and tax documentation.
Find Your Invoices
To view your invoices:
- Sign in to your ELECTE account.
- Open Workspace from the sidebar.
- Scroll down the page and click Billing & Subscription.
- Your invoices are listed at the bottom of the page.
Download an Invoice
To download an invoice for your subscription:
- Click Workspace in the sidebar.
- Scroll down the page and click Billing & Subscription.
- Find Billing History.
- Click Download All.
Tip: If you need to download individual invoices instead of a bulk download, click View Invoices and select the invoices you want to download.
Your invoice will be downloaded as a PDF.
Tips and Best Practices
- Download invoices regularly. Keep copies of your billing documents for accounting and record-keeping.
- Check billing information. Make sure your company and tax details are correct before your next invoice is issued.
- Use invoice history to reconcile payments. Match invoices with your payment records to keep your financial records up to date.
Troubleshooting
I can't find an invoice
Check Billing → View Invoices and make sure you are looking at the correct workspace.
My invoice contains incorrect information
Check your current billing information and update it if necessary. If the invoice has already been issued and you need it corrected, contact our support team.
I can't download an invoice
Refresh the page and try again. If the issue persists, contact support and provide the invoice or transaction details if available.